Refund Policy
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Refund Policy
1. Non-Refundable Services
All astrology reports, horoscope readings, and personalized packages are custom-made and digitally delivered. Once a service has been processed or delivered, it is non-refundable.
2. Exceptional Cases
Refunds may only be considered under the following conditions:
Duplicate payment made in error.
You did not receive your report within the stated timeframe (e.g., 72 hours) and our team fails to respond within 5 working days of your inquiry.
A valid technical error occurred during payment processing.
To request a refund under these conditions, contact us at [your email] within 3 days of your purchase.
3. No Refunds for Incorrect Details
We are not responsible for reports generated with incorrect user input (e.g., wrong birth date or time). Please double-check your details before submitting the form.
4. Cancellation
Orders cannot be canceled once placed and processed, as our services begin immediately after payment.
5. Contact Us
For refund requests or questions, please reach out